Cocoa Box | Troubleshooting

Older versions of Penultimate were not optimized for the high-resolution display on the new third-generation i...

May 02, 2012 04:24PM CDT

Please update to the latest version of Penultimate -- This issue only occurs in versions older than 3.3.1 Pen...

May 02, 2012 04:21PM CDT

Apple's iOS 5 operating system introduced a feature called "Multitasking Gestures", an enhancement that allows...

Mar 16, 2012 12:04PM CDT

We've designed Penultimate to work just like real paper, so you may notice that turning your iPad won't change...

Mar 16, 2012 12:04PM CDT

This error typically occurs when you're trying to buy paper from our Paper Shop using a different iTunes accou...

Mar 16, 2012 12:04PM CDT

Our Wrist Protection feature works better for some than for others. Make sure you're using version 3.1 of the ...

Mar 16, 2012 12:04PM CDT

There isn't a way to retrieve the Welcome notebook, but there's a pdf of it hosted here: http://www.cocoabox.c...

Mar 16, 2012 12:04PM CDT

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